FAQs
All your questions answered here!
New to working with a cleaning service? We have answered our most frequently asked questions below so you can feel clear and confident about how Centred Spaces works, what is included, and how we can support your home or workspace. If you have any other questions, please get in touch. We are always happy to help.
1. What does Centred Spaces do?
Centred Spaces offers low-tox cleaning, home resets, light organising support for homes across Brisbane. Our focus is on creating clean, calm and supportive spaces that feel easier to live in.
2. What is included in a Home Reset?
Our Home Reset includes a full kitchen and bathroom clean, visible surfaces wiped, floors vacuumed and mopped, and a general reset of the home. This service is designed for regular homes, maintenance cleans and busy households needing consistent support.
3. Do you offer organising and decluttering?
Yes, we offer light organising and decluttering support depending on your needs. Our general Home Reset clean does not include organising or decluttering unless this has been discussed and included in your package.
4. Do you clean ovens or windows?
No, we do not offer oven cleaning or window cleaning as part of our services. Our focus is on low-tox home resets, surfaces, bathrooms, kitchens, floors and general maintenance cleaning.
5. Do you bring your own products?
Yes, we bring our own low-tox cleaning products and equipment. We choose products that align with our values and our approach to creating a healthier, calmer home environment.
6. How does your pricing work?
We offer fixed package pricing based on the size, condition and needs of your home. We do not charge by the hour, which means there is no hourly pressure and you know what to expect before we begin.
7. Do you offer once off cleans?
Our main focus is regular weekly or fortnightly support, as this allows us to maintain the home properly over time. Once off services may be available depending on our schedule and the type of support needed.
8. Do I need to be home during the service?
No, you do not need to be home as long as we have safe access to your property. Many of our clients provide access instructions so they can return to a freshly reset space.
9. What areas of Brisbane do you service?
We service selected Brisbane suburbs, with a focus on inner west, western and southern suburbs. If you are unsure whether we service your area, you are welcome to send through your suburb and we can let you know what availability looks like.
10. How do you accept payments?
We invoice through Xero, which makes payment simple and secure. Once your service is complete, you’ll receive an invoice directly to your email with payment details included.
All initial Home Reset and organising services must be paid before our team arrives on the day of your initial service. We are also happy to support NDIS and DVA clients, and can work in line with specific invoicing requirements where needed.
If you've read this far, well done! It takes a lot of courage and trust to leap and reset your home and seek support. Book your service HERE.